Terms & Conditions | Hello Tempayy


By using this site you have unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.

You assume the sole risk of making use or relying on the information, products, and services available on this website. Vegolution India Private Limited (referred to as VIPL, here below) makes no representations about the suitability, completeness, timelines, reliability, or accuracy of the information, products and described or contained in this site for any purpose, all information, products, and services are provided in this site for any purpose, all information, products, and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

While VIPL endeavors to provide the most accurate, up-to-date information, products, and services the site may contain inaccuracies, typographical errors, or outdated information. Moreover, VIPL may make modifications or changes to this site or changes to the site or the information on products and services described on this site at any time. VIPL is not responsible for typographical or pricing errors on the site; VIPL reserves the right to modify or cancel orders anytime including but not limited to the orders that contain incorrect prices or product descriptions, orders in which VIPL believes the customer has violated applicable law and orders that VIPL believes are harmful to VIPL or its vendors/suppliers/affiliates. VIPL also reserves the right to modify/limit the number of items purchased or orders placed through this site.

All content on this website including the logo, graphics, text, design, belong to VIPL and are the intellectual properties of VIPL are protected by appropriate legislation. No part of the content shall be copied, downloaded, transmitted, or published without prior, written permission from VIPL.

VIPL may at any time modify the terms and conditions ("Terms") of the Service without any prior notification and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuing the usage of this site you are agreeing to the revised terms and conditions. 


VIPL cannot commit to any fixed time for delivery. The delivery of our products will be made between 9:00 am to 6:00 p.m. of the estimated delivery date. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

Currently, the products will be delivered to addresses in Bangalore as per the areas exhibited on the site. For other areas please call VIPL.


  1. Name of the recipient
  2. Flat number/bungalow number
  3. Name of the building
  4. Name of the road/street/marg
  5. Contact number landline/mobile
  6. Proper/familiar landmark

After the order is accepted by VIPL, a confirmation email will be sent to the customer.

The delivery will be made to the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address under any circumstances.

No Deliveries will be made on Sundays and some Prescribed holidays and on such days as prohibited by the government.

VIPL’s delivery agent will attempt delivery of the products only once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery attempt will be made.


  1. Delivery not done due to wrong address given by the customers
  2. Non-availability of the recipients at the address
  3. Premises locked.
  4. Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of VIPL
  5. Addressee refused to accept the products.
  6. Delivered the product at the security cabin of the building/Reception/Neighbour, based on the instructions from the customer.
  7. In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.
  8. Requests for cancellation of confirmed order can be made up to 72 hours before the delivery time.

Food Allergy Disclaimer

VIPL makes every attempt to identify ingredients that may cause an allergic reaction for those with food allergies. However, there is always risk of contamination as in our kitchen we use products such as milk and soy, although we have strict cross contamination policies; we cannot guarantee a total absence of these products in any of our products. 

Customers with food allergies must be aware of this risk. You are encouraged to read the labels before consuming. VIPL will not assume any liability for adverse reactions from the food consumed, or items one may come in contact with whilst consuming any of our products.